Portfolio - Companies with Annual Revenues Greater
than $100M, 5 of 17
A Chemical Engineering and Manufacturing Company
Directive
A toller was responsible for paying for and installing a bar-coding system. However, the customer wanted to make sure the toller followed the customer's standards and stayed on track with the toller's published plan.
I was brought in to manage the project from the customer's perspective.
Remarks
Ford business was at risk. The toller had already been working with a 3rd-party software company to customize the solution. It did not seem to the Chemical Engineering and Manufacturing company that the toller was making progress.
I worked with the toller's 3rd-party software company customizing the solution:
Ensured they adhered to the customer's standards.
Participated in design reviews.
Facilitated weekly reviews between the software company and the toller.
Identified effective and timely resolutions for design issues that were posing as obstacles.
Facilitated the toller's involvement by having them test the application regularly. I reviewed what they were testing to ensure the system was thoroughly tested. All issues found were communicated to, and resolved by the software company.