Portfolio - Healthcare, 2 of 5
A Healthcare Services Company
Directive
This Healthcare System had budgeted for a $45 Million infrastructure program to:
Upgrade the network's core infrastructure.
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Implement redundancy for key network components, which reduced the risk related to potential outages.
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Implemented new technology for remote sites to realize quicker response time across the Wide Area Network (WAN).
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Implemented a wireless network at one of the major facilities in the WAN, enabling the client to better serve their patients. This wireless network was the third largest wireless implementation in North America at the time.
This program also augmented another $45 Million program that implemented an innovative corporate wide business tracking system that would be utilizing the equipment and technologies that we installed. This system warranted the highest up-time feasibly possible across a very large and complex WAN.
The infrastructure program was scheduled to take 3 years.
The customer was 8 months into the program and $4 Million behind when they realized they needed me to manage the program.
Remarks
The technology implemented allowed doctors and healthcare facilities to better serve patients.
Remote sites were able to access systems they were not previously able to due to connectivity issues. We gave them speed and bandwidth which increased worker productivity and satisfaction. This new technology helped to keep the doctors in the health system instead of going to another health system.
Throughout this program, I was responsible for over 35 projects. I had 3-4 project managers reporting to me along with about 8-10 Engineers of varying expertise. The staff was mostly pre-set when I came in. However, I added and changed some of the team members in order to fulfill the requirements.
Within 4 months I got the program back on track with the original schedule.
Because I knew the technical talk, I caught hundreds of thousands of dollars worth of errors that would have gone unnoticed until it was too late.
Third-party audit concluded the program was managed successfully, reinforcing the customer's assessment.
Results
The net savings the first year was approximately $12 Million.
Their efficiency improved by about 80%.
ROI was less than 1 month.