Manage the contracted AS/400 RPG programmers to minimize the hands-on
attention of the management at the advertising agency.
Remarks
Managed programming efforts for three to five contract programmers. Ensured
estimates were adhered to and that issues impacting the original estimates were
identified early on, escalated, and resolved appropriately.
This allowed the advertising agency to focus on managing their
employees.
Results
Improved efficiency of the programmers.
Reduced frustration of the advertising agency personnel.